Hotel Grand Chancellor Palm Cove, Palm Cove

Upon arrival, though the check-in took longer than expected, the manager compensated us with a cocktail and breakfast. The room was comfortable, but the noise levels were disruptive at times. Service was attentive, although some facilities required additional costs. The location was fantastic, just a short walk to the beach, but there were issues with cleanliness in certain areas. The dining experience had its ups and downs, with fair pricing but room for improvement in service efficiency. Overall, a mixed but decent experience.

The hotel's location is superb, just minutes from the beachfront and central areas. The rooms were a mix of lovely and comfortable, but cleanliness could be improved. The staff were incredibly warm and helpful. Dining options were hit or miss. Overall, a convenient stay with some areas needing attention.

The hotel's rooms have been recently renovated but lack a resort feeling and need some updating. I was disappointed by the bad mould smell during my stay, but luckily it was only for one night. The service was a mix of helpfulness and oversights, with friendly reception staff but missed room cleaning and basic food order mistakes. The location, while a bit tired and needing maintenance, is suitable for families with children and accessible to public transportation. The dining experience was inconsistent, with ordinary offerings at a higher price point, and the pool area could use some improvement. Overall, the hotel has its ups and downs that affect the overall experience.